From high speeds front loads to steam cleaning today’s washing machines are complicated machines that offer amazing features but can have numerous types of problems. Mombasa Appliances’s licensed technicians have the professional training and expertise to diagnose your washing machine problem and fix it quickly and affordably.
Common Washing Machine Problems We Fix in Mombasa
- Doesn’t start or has no power
- Doesn’t drain or drains slowly
- Leaks or overflows
- Doesn’t spin
- Too noisy or is making strange noises
- Off-balance
- Has a bad smell
- Error code on the display
- Not cleaning clothes properly
- Blocked pumps
- Machine failing to spin
- Machine not draining
- Stuck and locked door
- Excessive amounts of noise
- Water intake issues
- Water leaks
- Torn door seal
Mombasa Appliances’s Washing Machine Diagnostic and Repair Service
Regardless of the issue you may be experiencing, Mombasa Appliances’s Mombasa-based technicians have the training and parts to quickly repair your washer. We are trained to examine both the electrical and plumbing systems, and will look for things such as pump failure/blockage, motor malfunction, bearings/valve wear or control panel error.
With a methodical examination of your machine, we will pinpoint the problem and provide you with a full diagnostic quote. Once we have answer your questions and received approval on the service quote, we will promptly repair your machine.
Mombasa Appliances uses flat service rates based on the Mombasa Appliance Rate Guide, and we stick to our quotes, so you can be confident that you are paying a fair price for our expert service.
Things to check before calling us for Appliance Repair and Washing Machine Repair in Mombasa
You never want to take apart your washing machine (leave that to the professionals), but there are a few simple things you can check before you call us:
- Make sure the power is working properly and the breaker isn’t tripped. Try unplugging the washer for 15 minutes to reset it.
- Look underneath the washer to ensure it is level. Has it shifted? Is there anything under the legs?
- Take a look inside – are there any loose pocket items that may be the source of the problem?
- If the machine has a pump drain filter access door, open it and carefully unscrew the cover and clean the filter, have a tray or towel to catch any water that may be inside.
If you can’t identify the problem, give us a call. Make sure to have the model and serial number from your appliance so we can be prepared for your service. Our team of experts will identify and fix the problem at an affordable price.
Washing Machine Brands We Service in Mombasa & Nairobi
We are your first and best choice for Mombasa appliance repair on all major washer brands, including Bosch, Kenmore, Whirlpool, GE and Maytag, Hotpoint, Hoover, Indesit, Zanussi, Electrolux, Bosch washing machine repairs to other brands are: Amica, Asko, Baumatic, Brandt, Electra, Fagor, Gorenje, Ignis, Jackson, John Lewis, Kuppersbusch, Miele and Prima.
Our technicians are specially manufacturer trained on these top-of-the-line machines. Our appliance service trucks carry most washing machine parts, so you can be confident the job will likely get done on the first visit.
WASHING MACHINE REPAIR IN MOMBASA Q & A
1. What type of appliances do you repair?
We specialise in Home Laundry and can repair any brand of Washing Machine, Washer Dryer, Tumble Dryer and Condenser Dryer, we now also repair Electric Ovens.
2. Do you repair intergrated-built into kitchen appliances?
Yes were fully experienced in the safe removal and refitting of these type of machines.
3. How quickly can you call to fix my appliance?
Normally next day, sometimes same day if engineer has time you can check our availability by calling us.
4. What time will the engineer arrive?
A time slot is given when booking and the engineer will phone 45 mins ahead of arrival, as were well aware that there’s nothing more frustrating than waiting in all day for an engineer to call.
5. Do you work evenings and weekends?
Yes! no need to take the day off work we can call between 6-8 pm most evenings, Saturdays as standard and Sundays. for no extra charge.
6. Whats included in your fixed price repair?
Absolutely everything! NO HIDDEN COST, NO EXTRA CHARGES, not a penny more, this is our 100% price promise.
7. Do you charge for callout and inspection?
No, its totally free of any charges whatsoever, there’s no obligation to buy and to re-enforce there’s absolutely no hidden catches or charges, our service is focused towards positive customer experience and reviews, we simply give our customers the information they require to go ahead and have it repaired by us at 1 fixed price or replace the machine if its beyond economical repair.
8. What payment methods are accepted?
Cash or bank transfer after completion of the repair.
9. Is the repair guaranteed?
Absolutely yes! 1 year warranty on the work done including any parts that we fit, you wont have to pay any additional costs if your appliance breaks down with the same fault within 12 months.
10. What if for any reason the engineer cannot repair my appliance?
Unlikley as we repair most appliances we visit, very occasionally an appliance is deemed BER(Beyond Economical Repair) or the manufacturer has run out of stock of a required part and delivery time would take too long as this can leave the customer waiting weeks without a working machine, if for any reason whatsoever we cannot repair your appliance NO CHARGE is made as its always a FREE CALLOUT and INSPECTION.
11. What about spare parts?
We keep most common spares in van stock so jobs get completed on the first visit, if we don’t have the spare part in stock we order for next day delivery and fitting from our suppliers we always try to anticipate what spare parts we may require when a booking is made with any fault description and model number of the appliance given by our customers this helps complete the job first time.
TOP APPLIANCE REPAIR SOLUTIONS FOR MOMBASA AND NAIROBI KENYA
Top #1 appliance repair in Mombasa and Nairobi, for Washing Machine Repair, Cooker Repair, Ovens, Dishwasher Repair, Tumble Dryer Repair, Oven Repair, Fridge, Refrigerator, Air conditioners, cooling systems and cold room installation, repair and maintenance.
Get parts and spares at the best rates in Nairobi and Mombasa, Kenya. With over 10 years experience in the market, you can never go wrong with us. Looking for Appliance Repair Services “Near Me” ? in NYARI ? if you find yourself here, make a point to call 0722455999, inquire about how we can help with your appliance. You sure will be impressed by our assistance. We work Fix residential home appliances, appliances in Hotels, Schools and businesses in Mombasa and Nairobi areas.