Appliances Repair Services, Common Faults, Appliance Types, Costs of Parts and Repairs

By Mombasa Appliances

Home appliances define modern comfort—yet when they fail, daily life splinters. Mombasa Appliances delivers expert repair services across Mombasa and Nairobi, fixing washing machines, refrigerators, TVs, microwaves, dishwashers, ovens, tumble dryers, air conditioners, and cold rooms. Our certified technicians diagnose faults quickly, use genuine spare parts, and offer transparent pricing with warranties. This guide covers common appliance faults, repair types, and detailed cost breakdowns in Kenyan Shillings (KSh) to help you budget wisely.

Why Professional Repair Services Matter

Attempting DIY fixes on complex appliances often worsens damage or creates safety hazards. Professional repair services offer:

  • Expert diagnosis: Technicians identify root causes, not just symptoms

  • Genuine parts: Original spares ensure durability and brand compatibility

  • Time efficiency: Same-day service restores functionality quickly

  • Warranty protection: Most repairs include 3-month coverage on parts and labor

  • Safety compliance: Certified technicians follow electrical and refrigeration safety standards

Mombasa Appliances serves residential homes, hotels, schools, and businesses in Mombasa County and Nairobi with fast, reliable service. Call 0722-566-999 or 0722545383 for bookings.


Common Appliance Faults by Category

Washing Machines

Fault Type Common Cause Symptom
Not draining Pump blockage or failed motor Water remains in drum
Not spinning Broken drive belt or motor coupling Drum stays stationary
Leaking water Damaged hose or door seal Water on floor during wash
Loud noises Worn bearings or unbalanced load Grinding/thumping sounds
Error codes Faulty control board Display shows error messages

Coastal humidity accelerates rust on washing machine components. Mombasa Appliances recommends preventive cleaning (KSh 1,000) to extend lifespan.

Refrigerators & Freezers

Fault Type Common Cause Symptom
Not cooling properly Faulty compressor, dirty coils, broken thermostat Food spoils quickly
Leaking water Clogged defrost drain, damaged water line Pooling inside or under fridge
Unusual noises Compressor or fan motor issues Buzzing/rattling sounds
Ice maker failure Control board malfunction, low water pressure No ice or overproduction
Temperature fluctuations Defective thermostat/control board Inconsistent cooling
Faulty door seals Worn gaskets Air leaks, reduced efficiency

Televisions

Fault Type Common Cause Symptom
Power supply failure Faulty capacitors, voltage surges Won’t turn on/shuts randomly
Sound issues Damaged speakers/audio board No audio or distorted sound
HDMI port failure Physical damage, worn contacts No signal from devices
Screen lines/backlight T-Con board or LED strip failure Lines on screen, dim display
Mainboard failure Component burnout Complete system failure
Screen replacement Physical damage Cracked or shattered panel

Power supply problems top TV faults in Kenya due to variable power grids and voltage surges common in Mombasa.

Microwaves

  • Not heating: Faulty magnetron or high-voltage capacitor

  • Turntable not spinning: Worn motor or drive bushing

  • Door won’t close: Broken latch or switch

  • Display errors: Control board malfunction

  • Sparking inside: Damaged wavecover or food debris

Dishwashers

  • Not cleaning dishes: Clogged spray arms, weak pump

  • Not draining: Blocked filter or drain pump failure

  • Leaking water: Damaged door seal or hose

  • Strange noises: Worn bearings or debris in pump

  • Error codes: Faulty sensor or control board

Ovens & Cookers

  • Not heating: Broken heating element or thermostat

  • Uneven cooking: Faulty fan (in convection ovens)

  • Door not sealing: Worn gasket

  • Igniter failure (gas ovens): Defective spark electrode

  • Control panel issues: Malfunctioning touch controls

Tumble Dryers

  • Not heating: Failed heating element or thermostat

  • Not tumbling: Broken belt or motor

  • Loud noises: Worn drum rollers

  • Overheating: Blocked vent or faulty sensor

  • Damp clothes: Insufficient drying time or vent blockage

Air Conditioners & Cold Rooms

  • Not cooling: Low refrigerant, compressor failure

  • Water leakage: Clogged drain line

  • Strange noises: Fan motor or compressor issues

  • Frequent cycling: Thermostat malfunction

  • Poor airflow: Dirty filters or blocked vents


Appliance Types We Repair

Mombasa Appliances covers all major home and commercial appliances:

Residential Appliances

  • Washing machines (front-load, top-load, semi-automatic)

  • Refrigerators (single-door, double-door, French door, side-by-side)

  • Televisions (LED, OLED, Smart TVs, 32–55+ inches)

  • Microwaves (standard, convection, smart)

  • Dishwashers (built-in, countertop)

  • Ovens (electric, gas, convection)

  • Cookers (4-burner, 6-burner, island stoves)

  • Tumble dryers (ventilated, condenser, heat pump)

  • Air conditioners (split system, window, portable)

  • Water dispensers (hot/cold, reverse osmosis)

Commercial Appliances

  • Cold rooms (storage, display)

  • Freezers (chest, upright)

  • Cooling systems (industrial)

  • Commercial ovens and dishwashers

  • Hotel and kitchen equipment

We repair brands including Samsung, LG, Panasonic, Sony, Hisense, Philips, General, Bigm, Defy, and more.


Costs of Parts and Repairs in Kenya

Transparent pricing helps Mombasa and Nairobi residents budget for fixes. Below are estimated costs in Kenyan Shillings (KSh). Prices vary by brand, model size, and fault complexity. All costs include parts, labor, and warranty where applicable.

TV Repair Costs (32–55 inch LEDs)

Fault Type Description Estimated Cost (KSh)
Diagnostics Service call (waived if repaired) 500
Power Supply Repair Board repair/replacement 2,500 – 6,000
Sound Issues Speakers or audio board 1,500 – 5,000
HDMI Port Replacement Port repair or swap 2,000 – 4,500
Screen Lines/Backlight T-Con board or LED strips 4,000 – 10,000
Mainboard Replacement Full board exchange 5,000 – 15,000
Screen Replacement Full panel (size-dependent) 8,000 – 25,000

Larger OLEDs or imported models raise prices; free on-site quotes available.

Refrigerator Repair Services

Service Cost Range (KSh)
Diagnosis Fee 1,000 – 2,000
Compressor Replacement 5,000 – 15,000
Thermostat Replacement 1,000 – 3,000
Fan Motor Replacement 2,000 – 5,000
Gasket Replacement 500 – 1,500
Shelves Replacement 500 – 2,000
Door Handle Replacement 500 – 1,000

Refrigerator Spare Parts Prices

Spare Part Price Range (KSh)
Compressor 8,000 – 15,000
Thermostat 1,000 – 3,000
Fan Motor 2,000 – 5,000
Gasket 500 – 1,500
Shelves 500 – 2,000
Door Handle 500 – 1,000

Prices fluctuate based on fridge brand and availability.

Washing Machine Repair Costs

Fault Type Estimated Cost (KSh)
Drain Pump Replacement 2,500 – 5,000
Drive Belt Replacement 1,500 – 3,000
Motor Coupling 2,000 – 4,000
Door Seal 1,000 – 2,500
Control Board 4,000 – 8,000
Bearing Replacement 5,000 – 10,000

Microwave Repair Costs

Fault Type Estimated Cost (KSh)
Magnetron Replacement 2,500 – 5,000
High-Voltage Capacitor 1,500 – 3,000
Turntable Motor 1,000 – 2,000
Door Latch Assembly 800 – 1,500
Control Board 3,000 – 6,000

Dishwasher Repair Costs

Fault Type Estimated Cost (KSh)
Spray Arm Replacement 1,500 – 3,000
Drain Pump 2,500 – 5,000
Door Seal 1,000 – 2,000
Water Inlet Valve 2,000 – 3,500
Control Board 4,000 – 7,000

Oven/Cooker Repair Costs

Fault Type Estimated Cost (KSh)
Heating Element 1,500 – 3,500
Thermostat 1,200 – 2,500
Igniter (gas) 1,000 – 2,000
Control Knob 500 – 1,200
Door Gasket 800 – 1,500

Air Conditioner Repair Costs

Service Estimated Cost (KSh)
Diagnostics 1,500 – 2,500
Refrigerant Refill 3,000 – 6,000
Compressor Replacement 8,000 – 15,000
Fan Motor 2,500 – 5,000
Control Board 4,000 – 7,000
Deep Cleaning 2,000 – 4,000

Preventive Maintenance Tips

Regular maintenance extends appliance life and prevents costly repairs:

  • Clean condenser coils on refrigerators every 3–6 months

  • Descale washing machines monthly in humid coastal areas

  • Wipe TV screens gently; avoid dust buildup in ventilation slots

  • Clean microwave wavecovers after spills to prevent sparking

  • Run dishwasher filters monthly to remove debris

  • Check oven seals for wear; replace if cracked

  • Vacuum dryer vents monthly to prevent overheating

  • Clean AC filters every 2 weeks for optimal airflow

Mombasa Appliances offers preventive cleaning services at KSh 1,000 for TVs and appliances, addressing coastal dust and humidity challenges.


How to Book Repair Services

Booking with Mombasa Appliances is simple:

  1. Call us0722-566-9990722545383, or 0722466091

  2. Emailinfo@mombasappliances.co.ke

  3. Describe your issue: Appliance type, brand, model, and fault symptoms

  4. Schedule appointment: Our team sets convenient timing

  5. Get free quote: On-site assessment before repair begins

  6. Receive service: Same-day repair available in most areas

We serve Mombasa County from Nyali to Likoni and Nairobi with fast response times.


When appliances fail, trust certified technicians who understand Kenya’s power grid challenges, coastal humidity, and local brand availability. Mombasa Appliances provides genuine parts, transparent pricing, and warranty-backed repairs for all major appliance types. Contact us today to restore your home’s functionality—your appliances back in action fast.

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