Facilities management services are essential for keeping commercial buildings, residential properties, offices, institutions, factories and other facilities safe, clean and operational. In Nairobi and across Kenya, facility management companies provide a combination of hard facilities management and soft facilities management services.
Hard FM generally covers technical building systems such as electrical installations, plumbing, HVAC, mechanical equipment and preventive maintenance. Soft FM includes cleaning, landscaping, pest control, waste management, security, hygiene and other support services.
The following are 10 companies providing facilities management services in Nairobi and Kenya, with Bestcare Facilities Management listed first.
1. BESTCARE FACILITIES MANAGEMENT
Bestcare Facilities Management Services provides integrated residential and commercial facilities management services from its Westlands base in Nairobi. Its service portfolio covers both hard and soft FM requirements, making it suitable for property owners, businesses, institutions and residential developments.
The company states that it provides services across Nairobi and Kenya, with services including building maintenance, cleaning, pest control, appliance repair, security-related services, landscaping, handyman services and construction support. Its website also states that it operates with a network of professionals and provides scheduled as well as on-demand services.
Services include:
- Building maintenance
- Commercial and residential cleaning
- Plumbing and electrical services
- Appliance repairs
- Pest control and fumigation
- Landscaping and gardening
- Security and CCTV services
- Handyman services
- Borehole and water-related services
- Moving and relocation support
- Property repairs and restoration
Location: Mpaka Plaza, Mpaka Road, Westlands, Nairobi
Contact: 0709 004 600
Website: bestcareservices.co.ke
Facility Management Tip: Preventive maintenance is important because identifying leaking pipes, faulty electrical equipment, damaged surfaces and failing mechanical systems early can help reduce unexpected breakdowns.
2. TSEBO FACILITIES SOLUTIONS KENYA
Tsebo Facilities Solutions Kenya Limited provides integrated workplace and facilities management solutions in Kenya. The company is part of Tsebo Solutions Group and has operated in Kenya for more than 15 years, according to its company information.
Its services combine technical and support functions for sectors including financial services, telecommunications, aviation, insurance, real estate, hospitality, education and manufacturing.
Services include:
- Facilities management
- Engineering support
- Electrical and mechanical maintenance
- HVAC maintenance
- Energy management
- Water management
- Cleaning
- Catering
- Pest control
- Gardening and landscaping
- Hygiene services
- Remote-site services
Location: Mahiga Mairu Avenue, Nairobi
Contact: 0115 288 707 / 0727 741 500
3. HURRICANE GLOBAL FACILITIES MANAGEMENT
Hurricane Global Facilities Management is an integrated facilities management company based in Nairobi and serving clients in Kenya and other East African markets. The company states that it has provided facilities management services since 2013.
Its services cover workplace support, property maintenance and several outsourced functions.
Services include:
- Hygiene services
- Office cleaning
- Pest control
- Waste management
- Commercial landscaping
- General building repairs
- Property maintenance
- Labour outsourcing
- Office support
- Plumbing
- Electrical maintenance
- HVAC services
Location: Muguga Green, off Brookside Drive, Westlands, Nairobi
Contact: 0737 883 000
Maintenance Advice: A facilities management contract can combine routine inspections with corrective repairs, allowing property managers to have a defined process for handling maintenance requests.
4. ARROW FACILITIES MANAGEMENT
Arrow FM Cleaning Services provides facilities management and office support services in Nairobi. Its published service portfolio covers commercial, corporate, industrial and residential clients.
Arrow FM can provide standalone services or an integrated package with one point of contact for multiple facility requirements.
Services include:
- Office cleaning
- Common-area cleaning
- General building maintenance
- Pest control
- Gardening and landscaping
- Washroom management
- Carpet cleaning
- Post-construction cleaning
- Staff outsourcing
- Driver and rider hire
- Cleaning leave relievers
Location: Westlands Commercial Centre, Ring Road Parklands
Contact: 0714 445 566
5. GNA REAL ESTATE
GNA Real Estate combines property management and facilities management within its broader real estate services. Its published company information identifies facilities management and property management among its areas of specialization.
Services include:
- Facilities management
- Property management
- Building maintenance
- Cleaning
- Security coordination
- Real estate management
- Asset management
- Feasibility studies
- Property leasing and sales
Location: Westlands, Nairobi
Contact: 0712 406 060
6. COLNET LIMITED
Colnet Limited is a Kenyan service company providing cleaning and related facility support services. Industry listings describe the company as offering services such as cleaning, waste management, sanitary services, pest control, fumigation, hospitality support, gardening and landscaping.
Services include:
- Commercial cleaning
- Waste management
- Pest control
- Fumigation
- Sanitary services
- Landscaping
- Gardening
- Hospitality support
- Facility support services
These services can be used individually or as part of broader property support arrangements.
7. JAYMIN CLEANING AND FACILITIES MANAGEMENT SERVICES
Jaymin Cleaning and Facilities Management Services is a Nairobi-based service provider offering cleaning and facilities-related support. Its Westlands location makes it accessible to commercial and residential properties across several parts of Nairobi.
Services may include:
- Office cleaning
- Residential cleaning
- Commercial cleaning
- Common-area cleaning
- General facility support
- Hygiene services
- Property maintenance support
Facilities managers can combine cleaning and maintenance requirements depending on the needs of a particular property.
8. URBAN GLOBAL FACILITY SERVICES LIMITED
Urban Global Facility Services Limited is a Nairobi-based facility services provider offering cleaning and property-support services.
Services include:
- Commercial cleaning
- Residential cleaning
- Office cleaning
- Hygiene support
- General facility services
- Property support services
The company can be considered for facilities where cleaning and day-to-day environmental upkeep are major requirements.
9. DEPRISS FACILITIES MANAGEMENT
Depriss Facilities Management operates from Westlands and is categorized as a property management company. It provides facilities and property-related support for clients requiring professional management of their premises.
Services may include:
- Property management
- Facility coordination
- Maintenance support
- Building services
- Property inspections
- General facility administration
Property managers can establish the exact scope of services before entering into a facilities management agreement.
10. HARVEST FACILITY MANAGEMENT GROUP
Harvest Facility Management Group Ltd provides facility-related services from its Nairobi base. Its business listing identifies it within the cleaning and facility-services sector.
Services include:
- Commercial cleaning
- Facility support
- Hygiene services
- Property cleaning
- General maintenance coordination
- Workplace support
The company can be considered for properties requiring regular cleaning and facility-support services.
What Services Do Facilities Management Companies Provide?
Facilities management is broader than cleaning. A comprehensive provider may coordinate several departments responsible for the operation and upkeep of a property.
| Facility Management Area | Typical Services |
|---|---|
| Cleaning | Office, residential, industrial and common-area cleaning |
| Building maintenance | Repairs, inspections and preventive maintenance |
| Electrical | Wiring, lighting, fault diagnosis and maintenance |
| Plumbing | Pipe repairs, drainage, water systems and leaks |
| HVAC | Air-conditioning and ventilation maintenance |
| Security | Guards, access control and CCTV |
| Landscaping | Gardening, lawn care and grounds maintenance |
| Pest control | Fumigation and pest prevention |
| Waste management | Collection, disposal and recycling support |
| Appliance maintenance | Repair and servicing of selected appliances |
| Water systems | Boreholes, pumps, tanks and water treatment |
| Support staff | Handymen, cleaners, drivers and other personnel |
Benefits of Professional Facilities Management
Hiring a facilities management company can give property owners one coordinated point of contact for routine maintenance and support services.
Professional facility managers can help with:
- Preventive maintenance planning
- Faster response to breakdowns
- Cleaning schedules
- Contractor coordination
- Workplace hygiene
- Landscaping and grounds care
- Building inspections
- Maintenance documentation
- Utility and equipment management
- Emergency repair coordination
Property Management Advice: Before signing a facilities management contract, clearly define the services required, response times, maintenance schedules, reporting procedures, emergency support and pricing structure.
FAQs About Facilities Management Services in Nairobi
1. What is facilities management?
Facilities management is the coordinated management of buildings, equipment, maintenance, cleaning, safety and other services required to keep a property functional and comfortable.
2. What is the difference between hard and soft facilities management?
Hard FM generally covers technical building systems such as plumbing, electrical, HVAC and mechanical maintenance. Soft FM includes cleaning, landscaping, pest control, hygiene, waste management and similar support services.
3. Can facilities management companies manage residential properties?
Yes. Depending on the provider, residential FM can include cleaning, repairs, landscaping, pest control, plumbing, electrical work, appliance maintenance and other property services.
4. Do facilities management companies serve businesses?
Yes. Commercial facilities management commonly covers offices, retail premises, warehouses, factories, schools, hospitals and other institutions.
5. Can one company handle multiple facility services?
Yes. Integrated FM providers can combine several services under one contract and coordinate different specialists.
6. How do I choose a facilities management company in Kenya?
Compare the company’s service scope, experience with similar properties, staffing arrangements, response procedures, reporting system, safety practices, contract terms and quotation.
7. Does Bestcare Facilities Management serve areas outside Nairobi?
Bestcare states that it provides facilities management services in Nairobi and across Kenya. Its website describes both residential and commercial facility management services.
Facilities management companies help property owners and organizations maintain clean, safe, functional and well-maintained premises. Their services can range from cleaning and landscaping to electrical, plumbing, HVAC, security, pest control and preventive building maintenance.
Bestcare Facilities Management, Tsebo Facilities Solutions Kenya, Hurricane Global, Arrow Facilities Management, GNA Real Estate and the other providers listed above offer different combinations of facility and property support services. The appropriate provider depends on the size of the property, required services, operating hours, technical requirements and whether the client needs a single service or a fully integrated facilities management contract.